Privacy Policy

Bruno Cafe in the Park — Privacy Policy

Effective Date: 16 August 2026

Updated as of: 16 August 2026

1. Introduction

Welcome to Bruno Cafe in the Park, operated by PT Bruno Griya Rasa. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.

This Privacy Policy applies to all interactions with Bruno Cafe in the Park's services, including:

• Our website and online ordering system
• Table reservations, whether made online or via WhatsApp
• WhatsApp communications
• In-premises service, as we operate within the Gripastudio premises

By using any Bruno Cafe in the Park service, you agree to the practices outlined in this policy. Because we operate within Gripastudio's premises, your visit is also subject to Gripastudio's Privacy Policy with respect to premises-wide matters such as CCTV monitoring; see [gripastudio.com/privacy-policy].

2. Information We Collect

a. Personal Information

Collected when you place an order, make a reservation, or communicate with us:

• Full name
• Email address
• Phone number / WhatsApp number
• Delivery or billing address (for online orders, if applicable)
• Order details (items, quantities, special requests, allergy information you choose to share)
• Reservation details (date, time, number of guests, special requests)
• Payment details (processed securely through our third-party payment processor; we do not store full card numbers)

b. Non-Personal / Technical Information

Automatically collected when you visit our website:

• IP address, browser type, operating system, and device information
• Session data, timestamps, and access times
• Pages viewed, referral source, and general browsing behaviour
• Cookies and similar tracking technologies

c. In-Premises Safety Information

As Bruno Cafe operates within the Gripastudio premises:

• CCTV footage covering shared and dining areas, managed by Gripastudio for security purposes

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to operate the site, understand how it is used, and improve our services. These generally fall into the following categories:

• Essential/strictly necessary cookies — required for core site functionality, such as order forms, reservation forms, and session management.
• Performance and analytics cookies — help us understand how visitors use our website so we can improve navigation and performance.
• Functionality cookies — remember your preferences, such as previously entered order or reservation details, to improve your experience on return visits.
• Advertising/marketing cookies — if used, help us measure the effectiveness of our promotional content. We do not sell the data collected through these cookies to third parties.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our ordering or reservation system.

4. How We Use Your Information

a. Service Delivery

• Processing online orders and payments
• Managing table reservations and availability
• Sending order confirmations, reservation confirmations, and related updates

b. Communication

• Important updates related to your order or reservation
• Responding to inquiries and customer support requests
• Optional newsletters or promotional content, which you may opt out of at any time

c. Safety and Compliance

• Fraud prevention and payment security
• Enforcement of our Terms & Conditions
• Compliance with legal and tax obligations

d. Improvement of Our Services

• Service enhancement based on order and website analytics
• Website optimization and feedback-based improvements

5. Sharing Your Information

We do not sell your data. We only share information under these circumstances:

a. Service Providers

Trusted partners that support our operations, such as payment gateways, website hosting, analytics tools, and WhatsApp communication providers. These providers are only permitted to use your data to perform services on our behalf.

b. Gripastudio (Premises Partner)

As Bruno Cafe operates within the Gripastudio premises, limited operational information (such as reservation timing for shared seating areas) may be coordinated with Gripastudio where necessary for premises access and safety. Gripastudio's handling of CCTV footage and premises-wide data is governed separately by Gripastudio's own Privacy Policy.

c. Legal and Compliance

When required by law, a valid court order, or a lawful government request, or to protect the rights, property, or safety of Bruno Cafe, our staff, or our guests.

d. Business Transfers

In case of merger, acquisition, restructuring, or asset transfer.

e. With Your Consent

Whenever you explicitly authorize us to share your data.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, or longer if required by law, for example for taxation or financial audit purposes.

8. Your Rights

Subject to applicable law, including Indonesia's Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi, UU PDP No. 27/2022), you may request at any time:

• Access to your personal data
• Correction or updates to your information
• Deletion of your data, subject to legal requirements
• Withdrawal of previously given consent, where processing is based on consent
• Opt-out of promotional communications and non-essential tracking

To exercise these rights, contact us at cafeinthepark@brunopizzaco.com or bruno.jakarta@gmail.com.

9. Children's Privacy

Bruno Cafe's online ordering and reservation services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on our website with a revised "Updated as of" date. Continued use of our Services after an update indicates acceptance of the revised policy.

11. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or your personal data should be directed to:

• Email: cafeinthepark@brunopizzaco.com or bruno.jakarta@gmail.com
• WhatsApp: +62 896-8329-8600
• Address: Bruno Cafe in the Park (PT Bruno Griya Rasa), within Gripastudio premises, Jl. Griya Tapa Jl. Taman Margasatwa Raya No.9G, RT.8/RW.1, Ragunan, Pasar Minggu, South Jakarta City, Jakarta 12550